The demands on government agencies are increasing. Citizens expect faster, more efficient services, and agencies are under pressure to modernize their operations and reduce costs. At the same time, legacy IT service management (ITSM) systems are struggling to keep up with the demands of the digital age.
That’s why now is the time for government agencies to switch to Jira Service Management (JSM). JSM is a modern, flexible, and cost-effective ITSM solution that can help agencies improve their service delivery, increase efficiency, and save money.
The Complete ITSM Solution for Government: Cost-Effective, User-Friendly, and Secure
Here are just a few of the reasons why JSM is the right choice for government agencies:
- Cost-effective: A Forrester Total Economic Impact鈩� (TEI) study found that organizations using Jira Service Management realized a 277% ROI over three years, with a payback period of less than six months. The study also found that JSM can help organizations save $2.1 million by retiring their previous service management solution. JSM is more affordable than legacy ITSM solutions like ServiceNow, which can be complex and require expensive add-ons. JSM’s transparent pricing model means you’ll know exactly what you’re paying for, with no hidden fees or gotchas.
- Easy to use: JSM is user-friendly and easy to implement, even for non-technical users. Your team can be up and running quickly, without the need for extensive training.
- Flexible: JSM can be customized to meet the specific needs of your agency. You can easily create new workflows, add new features, and integrate with other systems.
- Scalable: JSM can grow with your agency. Whether you’re a small team or a large organization, JSM can handle your needs.
- Secure: JSM is a secure platform that meets the stringent requirements of government agencies.
The Complete Solution for Modern Government: JSM’s Feature-Rich Platform
JSM also offers several features that are particularly beneficial for government agencies, such as:
- Collaboration: JSM’s unified platform allows for seamless collaboration between IT teams and other business units. This can help to improve communication and coordination and speed up service delivery.
- Citizen Service Desk: JSM’s Citizen Service Desk provides a user-friendly portal for citizens to submit requests and track their progress. This can help to improve citizen satisfaction and engagement.
- ITIL Compliance: JSM is fully compliant with the ITIL framework, the industry standard for ITSM best practices. This can help agencies to improve their IT service management processes.
Ensure Mission Success: Secure Your Agency’s Future with JSM
In addition to the benefits listed above, switching to JSM can also help government agencies to:
- Future-proof their IT infrastructure: JSM is a cloud-based solution that is always up to date. This means you’ll always have access to the latest features and security updates.
- Improve their agility: JSM’s flexible and scalable platform can help agencies to adapt to change quickly and easily.
- Reduce their total cost of ownership: JSM can help agencies save money on IT costs by reducing the need for expensive hardware and software.
The Future of Government Service Delivery is Here: Embrace it with JSM
The time for government agencies to embrace the future of IT service management is now. Legacy systems are no longer sufficient in meeting the evolving needs of citizens and the demands of a rapidly changing technological landscape. Jira Service Management offers a compelling solution to these challenges, providing a modern, flexible, and cost-effective platform for enhanced service delivery.
By switching to JSM, government agencies can unlock a world of possibilities:
Enhanced Citizen Service Delivery: Empower your team to deliver exceptional service faster and more efficiently, improving citizen satisfaction and engagement.
Reduced Costs: Streamline processes, automate tasks, and unlock trapped resources, resulting in significant cost savings.
Improved User Experience: Cultivate a user-friendly service environment that fosters collaboration and satisfaction for both internal teams and citizens.
Future-proof your agency: Ensure your technology can adapt to evolving needs and scale alongside your growth.
Don’t let your agency fall behind. Embrace the future of ITSM with Jira Service Management. Contact Oxalis today to embark on your journey towards a brighter, more agile, and citizen-centric future. Our team of experts will guide you every step of the way, ensuring a smooth transition and unlocking the full potential of JSM for your agency.
探花视频. is The Trusted Government IT Solutions Provider, supporting Public Sector organizations across Federal, State and Local Government agencies and Education and Healthcare markets. As the Master Government Aggregator鈥痜or our vendor partners, including Atlassian, we deliver鈥�solutions鈥痜or Geospatial, Cybersecurity, MultiCloud, DevSecOps, Artificial Intelligence, Customer Experience and Engagement, Open Source and more. Working with resellers, systems integrators and consultants, our sales and marketing teams provide industry leading IT products, services and training through hundreds of contract vehicles. Explore the 探花视频 Blog to learn more about the latest trends in Government technology markets and solutions, as well as 探花视频鈥檚 ecosystem of partner thought-leaders.
