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̽»¨ÊÓƵ, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.

Government Events and Resources

Events

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Google

Mid-Atlantic CCAI Webinar


Event Date: November 02, 2022
Hosted By: Google Cloud, Cisco, & ̽»¨ÊÓƵ
Google Cloud brings expertise in Conversational AI and pairs it with Cisco's Contact Center IVR, routing, analytics, and agent desktop solutions to create one seamless Contact Center AI offering for our customers. Contact Center AI with Cisco helps agencies increase operational efficiency and improve customer satisfaction.

Registrants joined this webinar to learn more about:
  • How to augment an existing call center with virtual agents
  • How artificial intelligence can improve constituent interactions with government
  • Common integration patterns to go beyond simple FAQs to fully functional agents
  • How analytic warehouses provide critical insights to policymakers

Fill out the form below to view this archived event.


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