̽»¨ÊÓÆµ

̽»¨ÊÓÆµ, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.

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Zoom

Zoom at the 2025 Contact Center Summit


Event Date: April 30, 2025
Hosted By: Zoom, ACT-IAC & ̽»¨ÊÓÆµ
The Federal government is modernizing contact centers to enhance digital services and improve customer experience. This summit will explore best-in-class solutions, the role of AI in optimizing operations, and strategies for delivering seamless omnichannel experiences.

As a sponsor, Zoom will showcase its AI-powered contact center solution, demonstrating how automation and analytics can transform customer interactions. Attendees will gain insights from industry and government leaders, engage in hands-on demos, and network with experts in the field.
 
Key Topics:
  • The evolving role of contact centers in government services
  • Leveraging AI and data for improved efficiency
  • Best practices from public and private sectors
  • Live demonstrations of cutting-edge solutions
Hosted in partnership with ACT-IAC, ̽»¨ÊÓÆµ, and Dorris Consulting International.

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