Higher Education institutions have the potential to build lifelong relationships with their “customers'' in a more unique and meaningful way than almost any other type of industry. They also have some of the most complex identity management challenges as well. Individuals enter your organization through different potential systems depending on whether they are a potential student, current student, or faculty member. Individuals can have multiple overlapping roles over their lifetime which may require different access needs.

Identity access and governance systems help institutions provide secure access for end users and maintain continuous compliance with regulatory requirements. But today, savvy university administrators are beginning to view these systems as more than just cost centers – they are looking at their Identity investments as enablers for revenue and future investment.

Attendees joined Saviynt and Idenhaus on September 12th for a thought-provoking and engaging discussion on the strategic value of identity management as an investment driver. Discussion topics included:

• Institutions and the “customer” experience
• Separating the person from the system
• Identity management systems: from cost center or business enabler