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Palo Alto Networks DISA JELA BPA Contract FAQs

Palo Alto Networks General JELA Contract FAQs

General contract questions

Need additional guidance about the Palo Alto Networks DISA JELA BPA? We address common questions about the contract, the purpose and the available solutions.

  • What is Palo Alto Networks DISA JELA BPA?

    The Palo Alto Networks DISA JELA BPA is a multi-year agreement that delivers zero trust security solutions to Defense agencies. The Palo Alto Networks DISA JELA BPA contract includes Palo Alto Networks software subscriptions, hardware maintenance and services for predicting, preventing, detecting and responding to security and compliance risks, safeguarding cloud deployments and providing guidance on Next-Gen firewalls and security devices.

  • Why Defense agencies need the Palo Alto Networks DISA JELA BPA

    The DISA JELA BPA contract empowers defense agencies by: 

    • streamlining and centralizing software licensing
    • aligning to Joint Information Environment (JIE) objectives
    • modernizing IT capabilities
    • adopting Zero Trust frameworks
    • implementing next-generation security
    • consolidating software management
    • reducing costs
  • Who can order?

    Palo Alto Networks DISA JELA BPA is available to the Department of Defense (DoD) agencies within the U.S. Army, U.S. Air Force, U.S. Navy, U.S. Marine Corps, Combatant Commands and the 4th Estate agencies. Additionally, as a service provider agency, DISA will have the authority to purchase licenses on behalf of their Federal customers.

  • What products can be purchased?

    The Palo Alto Networks DISA JELA BPA contract provides defense agencies with access to various Palo Alto Network software subscriptions, hardware maintenance and services. 

    All other solutions outside of the Palo Alto Networks DISA JELA BPA will require a formal request for quote (RFQ).

     

Software purchasing

Have questions about purchasing Palo Alto Networks solutions through the Palo Alto Networks DISA JELA BPA? Discover how to request a formal quote and make payment.

  • How to request a quote for Palo Alto Networks DISA JELA BPA solution offerings?

    The process for requesting a quote for Palo Alto Network solutions under the Palo Alto Network DISA JELA BPA varies by agency enrollee. 

    Please follow your agency’s formal internal procedures to request a quote. 

    For additional guidance, please contact the ̽»¨ÊÓƵ Palo Alto Network DISA JELA BPA Team at panw-dod@carahsoft.com. We can escalate your request to the appropriate contacts. 

  • What types of payment are accepted?

    Payments for Net New can be made with either a wire transfer or credit card. Please note that a 3% processing fee applies to all credit card transactions.

  • Is there a maximum order limitation?

    Enrollees choosing to place additional orders with the Palo Alto Networks DISA JELA BPA throughout the year will be limited to $996,110,577.

  • What are the payment terms?

    Our payment terms are Net 30 (N30).

     

  • What are the warranty terms?

     

  • What is the period of performance?

    Palo Alto Networks DISA JELA BPA period of performance includes a 1-year base period with four 1-year option periods:

    • Base Year: July 30, 2024 – July 29, 2025
    • Option Year 1: July 30, 2025 – July 29, 2026
    • Option Year 2: July 30, 2026 – July 29, 2027
    • Option Year 3: July 30, 2027 – July 29, 2028
    • Option Year 4: July 30, 2028 – July 29, 2029

Palo Alto Networks JELA Software Purchasing FAQs