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West Monroe Solutions for the Public Sector

Capabilities
- Citizen & Constituent Relationship Management (Citizen 360)
- Constituent Education and Outreach Enablement
- Communities and Portals
- Case and Escalations Management
- Contact Center Optimization
- Data Visualization and Analytics
- Process Improvement and Optimization
Solutions
- Field Service Management
- Workflow Solutions
- Grant and Funding Management
- Self-Service Portals
- Telephony, Routing, Scheduling, and Dispatch
- Preventative Maintenance
- Voice of the Citizen/Employee
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